SWAT
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Recent activity by SWAT-
When will I know if my Ride is Confirmed?
You will receive a ride confirmation immediately after you have successfully made a booking. Please check “Manage Rides” to view your boarding pass.
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Where can I retrieve my booking?
Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.
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Can I cancel my ride? Is there a time limit for it?
Click “Manage Rides” in your Menu, select your boarding pass ticket and cancel at the bottom of the screen. We encourage you to cancel your booking before the cut off time (6pm the previous day) ...
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Can I make multiple bookings?
The application only supports two bookings per service day for each account. You can book one trip for going to work and another trip for going home. If you are unable to take the ride or have deci...
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What is the cut off time?
Cut off time is different per service: Home to Work 4:30 PM day before trip Work to Home 3:30 PM day of trip OB 6:00 PM day of trip *Please be at the pick-up point early, note that the ...
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Where is my pick up and drop off location?
There are fixed shuttle stops for you to choose from, the shuttle arrival time for each shuttle stop can be found in the service information There are 2 services available daily : Home to Work ...
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When can I make a booking?
You can make your bookings up to 1 week in advance to secure your seats on the shuttle. Bookings are subjected to availability of seats on the shuttle routes and will be cut off at 6pm (the previou...
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How do I make a booking?
Ensure that you have registered for an account, you will need a mobile phone with mobile data/wifi. Select the service date, book as early as one week in advance. Select the shuttle stop you pr...
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What should I do if I forgot my password?
You can reset your password in the App by clicking ‘Forget Password’ , please follow the instructions prompted on the screen.
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I did not receive a verification code
Please check the phone number which you have entered. Or request for a new verification code.