SWAT

Your driver will not wait for you if you are late. You are advised to be at the pickup point 10 minutes before your pick-up time.

Please provide your boarding pass/ticket  and name. Your driver will manually board you via the driver application.   *Please take note that boarding is not allowed without a valid boarding pass.*

You will receive notifications when your vehicle is 10 minutes, 5 minutes away and a final one when your vehicle arrives.

Once you have successfully booked your ride, please be at the pick up point at least 10 minutes before the shuttle arrival time.   To access your Trip ticket, go to Menu > `Manage Rides` or simply ...

This means that you are unsuccessful in booking your ride as the route is fully booked and you might have to book onto other routes instead.   The booking service is based on a first come first ser...

You will receive a ride confirmation immediately after you have successfully made a booking. Please check “Manage Rides” to view your boarding pass.

Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.

Click “Manage Rides” in your Menu, select your boarding pass ticket and cancel at the bottom of the screen.   We encourage you to cancel your booking before the cut off time (6pm the previous day) ...

The application only supports two bookings per service day for each account. You can book one trip for going to work and another trip for going home. If you are unable to take the ride or have deci...

Cut off time is different per service: Home to Work 4:30 PM day before trip Work to Home 3:30 PM day of trip OB 6:00 PM day of trip   *Please be at the pick-up point early, note that the ...